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EVE General Discussion Announcement:UNSCHEDULED DOWNTIME EXTENSION - 2016/02/24» Click here to find additional results for this topic using Google
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| Author | Thread Statistics | Show CCP posts - 1 post(s) |
 NotTheClone YerLookinFor Altar of Bob 0    |
Posted - 2016.02.24 12:19:23 -
[1] - Quote Simple rule of running a business. If you think the job is going to take 2hrs. Tell the customer it will take 4 or 5hrs to complete. This will reflect good on the company as they are completing the job before expected. However, telling the customer that the job will take 2hrs, then add another hour every hour...... This reflects bad on the company, makes them look like they never finish a job on time. This is when customers get upset and expect compensation and creates a situation that was easily avoided in the first place. I'm not mad, nor do I want any compensation. I just figured that CCP as a business would have figured this out by now. |
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